Automations

Decide what should happen. Let it run by itself.

Choose a trigger, add steps in a visual builder, test it and switch it on. It carries on working when nobody is signed in.

Automation builder: when a deal is won, show a notification, create a task and send an email

Examples

Automations you could build today

Each of these uses triggers and steps that are in the product now.

Never forget a proposal

WhenA deal moves to Proposal
ThenCreate a task to follow up in 3 days
ThenAdd a note to the deal

Follow up on new leads

WhenA lead form is submitted
IfOnly continue if the budget is high enough
ThenNotify the team
WaitDelay 1 day
ThenSend an email to the contact

Catch failed payments

WhenA Stripe payment fails
ThenCreate a high-priority task
ThenPost to Slack

What can start an automation

Triggers

A selection of the available triggers. Integration triggers need that application to be connected.

Sales

  • Deal is created
  • Deal moves to a stage
  • Deal is won
  • Deal is lost

Tasks

  • Task is created
  • Task is completed
  • Task becomes overdue

Leads and forms

  • Form is submitted
  • New lead is generated
  • Lead is scored
  • Lead becomes qualified
  • Landing page converts

Inbox

  • New email received
  • New social message received
  • Conversation assigned
  • Conversation closed

Accounting

  • Invoice created
  • Invoice paid
  • Invoice becomes overdue
  • Payment received
  • Credit note created

E-commerce and payments

  • New online order
  • Online order paid
  • Online order refunded
  • Stripe payment failed
  • Stripe subscription cancelled

Calendar and time

  • Meeting is booked
  • On a schedule
  • Run manually
  • Called by another automation

What an automation can do

Workflow steps

CRM

  • Create task
  • Update deal
  • Move deal to stage
  • Mark deal won or lost
  • Add note
  • Add contact to deal
  • Create deal

Communication

  • Send email
  • Show notification
  • Post to Slack or Discord

Logic and time

  • Filter
  • If / else path
  • Loop over a list
  • Delay
  • Set variable
  • Format data

Data

  • Search deals and tasks
  • Search a database
  • Add and update database rows
  • HTTP request to an API

More than a list of rules

The same area holds the building blocks that automations work with.

  • Reusable workflows that other automations can call with inputs
  • Forms that collect information and start automations
  • Databases for your own tables, which steps can search and update
  • Run history showing what each run did
Automations page with tabs for automations, reusable workflows, forms, databases and run history

FAQ

Frequently asked questions

All questions
Do automations need my computer to be on?

No. In your workspace they run on our servers, including delays and schedules, so they keep going when nobody is signed in.

How many automations can I have?

The Free plan allows up to 3 automations. Pro has no limit.

Can I see what an automation did?

Yes. Run history shows each run and what each step did, so you can check the result or find out why something stopped.

Give your team its time back.

Start with one automation and build from there.

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